Shipping Policy

Order Processing

All orders are typically processed and shipped within 5 business days after an order is placed.

Once your order has been shipped, the estimated delivery time is 10–20 business days, depending on your destination, local carrier services, and customs processing where applicable.

Delivery times are estimates only and may be affected by factors beyond our control, including customs inspections, severe weather, public holidays, or carrier-related delays.

Order Tracking

Once your order has been shipped, you will receive a Shipping Confirmation Email containing your tracking number.

You can track your shipment using the tracking number at www.17track.net .

Shipping Rates

Shipping costs are calculated at checkout based on your delivery destination, the items in your order, the selected shipping method, and any applicable promotional offers.

The final shipping cost will be displayed before you complete your purchase.

Any customs duties, taxes, or import fees imposed by your country or region are the responsibility of the customer unless otherwise stated.

Shipping Destinations

We ship to a wide range of destinations, subject to carrier availability and local delivery restrictions.

If we are unable to ship to your location due to carrier or logistics restrictions, our Customer Support team will contact you to discuss available options or provide a refund where appropriate.

For questions about shipping availability, please contact our Customer Support team.

Changing Your Shipping Address

If you need to change your shipping address, please contact our Customer Support team as soon as possible.

Address changes can only be made before 11:00 PM (PDT, GMT-7) on the same day the order is placed . Once an order has entered processing or has been shipped, we are unable to modify the shipping address.

Shipping to an Alternate Address

You may have your order shipped to an address different from your billing address.

Please ensure that all shipping information is accurate before completing your purchase.

Shipping Methods

Orders are processed and shipped on normal business days, Monday through Friday, excluding weekends and public holidays. Orders placed on Saturdays, Sundays, or public holidays will begin processing on the next business day.

Depending on inventory availability, destination, and logistics arrangements, products may be shipped from different fulfillment locations.

We may use international and local shipping carriers, including FedEx, DHL, UPS, EMS, SF Express, and their delivery partners, depending on the destination and shipment requirements.